Refund & Cancellation

Introduction

Thank you for purchasing our products on the website or mobile application ("Product") by Innera Labs LLC (“Company”). This Refund & Cancellation Policy describes the applicable refund conditions for purchases made directly on the Product, ensuring a transparent and straightforward process for our users.

I. Subscription

Access to unlimited features of Worth It AI requires paid subscriptions. The full list of Worth It AI’s features and pricing are provided on the Website. You can choose different subscription options. Prices are in U.S. dollars and may vary in countries other than the U.S. You will have all the necessary information about your subscription plan on the Website before the purchase.

II. Payment Methods

You can pay for your subscription via debit or credit card. The payment is processed via Stripe, Paddle, or with your Apple/Google Pay account. Payment will be charged to the payment method you provided at the time of purchase. You authorize us to charge the applicable subscription fees to the payment method that you have chosen.

III. Cancellation

Your subscription will automatically renew within 24 hours before it expires, unless you cancel it before the end of the current subscription period. Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. Note that deleting the app does not cancel your subscriptions.

For purchases made through our mobile apps, subscriptions and cancellations are handled by the app stores. You may cancel your subscription through the relevant platform if you purchased via the Apple App Store or Google Play Store in accordance with their respective policies.

If you purchased a subscription on our website, you can manage your subscription through the Manage Subscription Portal, the link to which is provided in your subscription confirmation email. You may cancel your subscription via the portal, by using the cancellation link in the confirmation email, or by contacting us at support@inneracorp.com. To avoid being charged for the next billing period, cancellation must be completed at least 24 hours before the next subscription period.

IV. Refunds

We offer a 14-day money-back guarantee for your purchases. If you are not satisfied with your subscription, you are eligible for a full refund provided you submit your request within 14 days of your initial purchase date.

1. Refund Requests Within 14 Days:

To request a refund, please contact our support team at support@inneracorp.com within 14 days of making your first purchase directly through our website. Once the 14-day period has elapsed, purchases are considered final and non-refundable, except as required by applicable consumer protection laws in your jurisdiction.

General Conditions:

If available, additional packages or credits are added to and bound to the user’s main subscription package. Therefore, if the main package subscription is refunded and ends, additional packages will also expire.

V. Chargebacks & Disputes

If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable subscription fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder. We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.

VI. Additional Packages & Credits

Additional packages and credits are added to and bound to the user's main subscription package. Therefore, if the main package subscription ends or is refunded, additional packages will also expire and be refunded accordingly within the 14-day window.

VII. Changes to this Refund Policy

We reserve the right to modify, terminate, or otherwise amend our offered subscription plans at any time. We will give you reasonable notice of any such changes by posting them on or through the App, or in other prominent ways. If you do not wish to pay the updated fees, you can cancel the applicable subscription prior to the change going into effect.

Contact Us

If you have any questions or suggestions about the Refund Policy, don’t hesitate to contact us at support@inneracorp.com. For further information, please review our Terms of Use.